Day One 14 November 2011

7:45 - Registration, networking and morning coffee

8:50 - Opening remarks from the chairperson

Vernon Vlok - Business Development Manager - Numara Software South Africa

9:00 - Key-note: The Consolidated ITSM Structure

Mark Saacks - Managing Director - Numara Software South Africa

10:00 - Key-note: Management of Assets as a Competitive Advantage

Emson Moyo - Chief Technology Officer - Gijima AST

• Uncover savings through process improvement and support for strategic decision making
• Gain control of the inventory
• Increase accountability to ensure compliance
• Enhance performance of assets and the life cycle management

11:00 - Mid morning coffee

11:20 - Key-note: ITAM Focus for 2011

Vaneshree Reddy - Inventory and Asset Manager - Siemens IT Solutions and Services

• ITIL and ITAM – Greater than the Parts
• Public Sector IT: What role will ITAM play in an age of cuts?
• License Management: Five Steps To Maximise Software ROI

12:00 - Key-note: Seizing the Mobile Enterprise opportunity with sound, strategic thinking

Julie Tomlinson - Director Sybase - South Africa, an SAP Company

Although mobility can create new efficiencies and revenue streams for most businesses, key factors must be considered strategically to avoid a mobile disaster:
• Challenges and risks associated with securing a mobile workforce;
• Younger and more tech-savvy employees (Millennials) have loftier mobility expectations than baby boomers;
• Heavy pressure to support and manage personal and consumer devices and applications;
During her presentation, Julie will explore these factors as well how businesses should approach enterprise mobility throughout the mobile security lifecycle from building the business case, selecting key partners, change management and implementation to business as usual

12:50 - Networking Lunch

13:40 - Topic: Application of Activity-Based Costing (ABC) Model in the Public Sector

Jamalludin Helmi Hashim - Head of Graduate Studies - Universiti Teknologi MARA (UiTM) Terengganu Malaysia

• ABC Overview
• The benefit of ABC Information in other Sector
• ABC in NON Profit Organisation
• How can ABC help managers to reduce cost?

15:00 - Mid-afternoon Tea

15:20 - Panel Session

16:00 - Closing remarks from the chairperson

Vernon Vlok - Business Development Manager - Numara Software South Africa

Day Two 15 November 2011

8:00 - Registration, networking and morning coffee

8:50 - Opening remarks from the chairperson

Vernon Vlok - Business Development Manager - Numara Software South Africa

9:00 - Key-note Address

Manoj Bhoola - Country Manager - HP Enterprise Servers, Storage and Networking Hewlett-Packard Company

10:00 - Key-note Address: “What is the Real Asset Loss Following an IT Failure”

Volker von Widdern - Managing Director - Risk Consulting Middle East & Africa, Marsh

This deals with the full value chain of a business and the impacts that IT has throughout the business.

11:00 - Mid morning coffee

11:20 - Key-note Address: Microsoft’s Software Asset Management Optimisation Model Aligns to ISO 19770-1 on Software Asset Management

Monique Ferreira - Software Asset Management Lead (SAM EPG Lead) - Microsoft SA

• Introduction to ISO 19770-1 on Software Asset Management
• Challenges faced in adopting ISO 19770-1
• Alignment of SAM Optimization Model to ISO 19970-1
• Revision of ISO 19770-1
• Framework for driving SAM

12:00 - Topic: IT Asset Disposal

Wale Arewa - CEO - Xperien IT Asset Management

• Audited Inventory reports
• Sanitize Data ( PPI bill)
• Environmental Disposal (NWMA 2008 Compliance )
• Asset Buyback / CSI

12:50 - Networking Lunch

13:40 - Topic: Desktop Transformation and VDI Management

Patrick Price - Principal Consultant - CA Southern Africa

• Introduction to VMware Desktop Virtualization Technology
• Managing VMware View images and linked clones with CA IT Client Manager
• Deploying VMware ThinApp virtual applications with CA IT Client Manager
• Recommended Strategic Approach to Managing Desktop
Transformation

15:00 - Coffee

15:20 - Panel Session

16:00 - Closing remarks from the chairperson

Vernon Vlok - Business Development Manager - Numara Software South Africa